Returns & Exchanges
At Outsized By Checkmate, we want you to feel bold and confident in your fit; if your purchase isn't quite right, you can return or exchange it within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to ensure a seamless processing experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain intact to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing