Frequently Asked Questions
Everything you need to know about your Outsized style journey.
What is the typical shipping timeframe for an order?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically arriving within 10-15 business days.
How do I determine my correct size for Outsized fits?
Our collections often feature an intentional oversized aesthetic. We recommend checking the specific size guide on each product page to compare measurements against your favorite wardrobe pieces.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small restocking fee.
Are the fabrics used sustainably sourced?
At Outsized By Checkmate, we prioritize high-quality, durable textiles. We are currently transitioning 60% of our line to organic cotton and recycled polyester to reduce our environmental footprint.
How should I care for my garments to ensure longevity?
To maintain the shape and color of your items, we recommend washing inside out in cold water and hanging to dry. Avoid high-heat tumble drying to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Buy Now Pay Later options through Klarna and Afterpay.